This is an issue with the Apple Push Certificate not being renewed inside of Google Apps. Every year

If you're seeing "Device Policy Alert - Looks like your device isn't updated with the latest security policies. Please try again later." on your iOS device, it could be due to the following.

This is an issue with the Apple Push Certificate not being renewed inside of Google Apps. Every year the certificate will expire. Think about setting an annual reminder to renew it.

If Apple Push Certificate Already Expired

Take the following steps:

In Google Apps

1) Go to admin.google.com

2) Click on Device Management

3) Click on Setup in the left panel

4) Scroll down and click on Apple Push Certificate

5) Remove / Create a new certificate. Follow the steps on Apple's website. You will need to upload the google_ios_push_certificate.csr and then generate a new MDM_ Google Inc. (Ent)_Certificate.pem file to upload in the Google Apps site.

6) Click back to Device Management

7) Delete each iOS device.

(Note that, if the certificate is renewed prior to expiring at https://identity.apple.com/pushcert/, you may not have to do the steps below.)

On each device

1) Go to Settings

2) Click on "General"

3) Click on "Profiles & Device Management"

4) Click on "Google Apps Device Policy Payload"

5) Click on "Remove Management"

6) Go to Gmail (or the Google App that you're receiving the error on).

7) Sign out / remove your associated Google Apps email address. (Yes, really remove it. It won't hurt anything.)

8) Add your Google Apps email address back. Follow the login prompt.

9) It will then prompt you to download "Google Apps Device Policy Payload" again. Install this.

10) You're good to go. Email away.

Responses to this article

  1. Julio
    01 October, 2022

    Pay

  2. Cittrarasu
    09 August, 2021

    You got results sara

  3. Matthew Mobilio
    30 July, 2020

    I still get the message. What else could be is wrong? Does it take time to work?

  4. ernesto
    09 July, 2020

    ditto what Sara said )

  5. Sara
    18 June, 2020

    Hi,

    Thank you this was really helpful! There was no video on YouTube for this!! I have bee searching for awhile.